Robert Glushko

Robert J. Glushko, Ph.D.

http://www.sims.berkeley.edu/~glushko

Center for Document Engineering

http://cde.berkeley.edu

School of Information Management & Systems

102 South Hall University of California,

Berkeley CA 94720-4600

check out our book: DOCUMENT ENGINEERING: Analyzing and Designing Documents for Business Informatics and Web Services

... (Bob, please edit and extend when you have a chance. =ppy)